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Don't be "chicken" - make the change!

     
Focus of study:
  Business process improvements/Hardware and Software
Sector:
  Farming/Distribution
Impact:
  Local & National
     
Updating old IT systems usually means parting with a large sums of money, only to find that the needs of the business have evolved and that the replacement system does not meet the changed requirements. This could have been the case for NFU if it hadn't sought advice from a TMB accredited adviser.
 
Background
 
NFU, a poultry industry organisation, were running an old costings system producing data for publication. The system, originally written in the late 80's, was starting to creak at the seams and a replacement was needed sooner rather than later. The key question was how to update a core business system without losing the use of all the extremely valuable information it stored? They contacted Kevin Stephens, an adviser with TMB accreditation. The David Taylor, Broiler Specialist explained "Working with an adviser who has been TMB accredited gave us the assurance we needed before we would let anyone near our core business system."
 
Kevin took a hard look at the business and noticed that staff were having to do a lot of work to complete just one report.
 
Kevin explained: "When I work with a client I always focus on the needs of their business first and then complete a thorough walk-through of their business processes to see not only what they do, but how they do it. This work focuses on what the systems can and can't do and what the staff have to do to make up for the shortcomings of the systems.
 
Having established the nature of the business and the core business processes I can determine if there is an existing software package available or if a new bespoke software package needs to be developed."
 
Project Outcomes
 
Bespoke Package
 
Following a thorough investigation into the current software and working practices, Kevin concluded that bespoke software would offer the best way forward.
 
The package Kevin developed removed or automated a significant number of operations reducing the time required to complete the process by nearly two thirds. Further automation transformed the process of producing the information for the publications allowing staff to switch from processing information to providing analysis and interpretation.
 
Most dramatic of all automating the annual analysis reduced a three week manual exercise to a couple of clicks with the mouse